Product Support

ACI's product support services are available in order to aid in solving a variety of industry issues. ACI's vast capabilities in product support include materials testing, cleanliness analysis, solderability testing, solderability restoration, and environmental stress screening. In addition to routine analysis, ACI can investigate a problem in-depth, utilizing a team of experienced scientists and engineers with our state of the art analytical laboratories and demonstration factory floor. Because of this multidimensional approach, ACI can provide more than just data. We provide answers and recommendations in order to help you find the root cause of your problems. Through our product support services, improving your company's product reliability is our main focus.

One of the primary functions of ACI's analytical laboratory is failure analysis of printed wiring assemblies (PWAs) and electronic components. Once analyses are completed, ACI's technical staff proceeds by recommending and aiding in the implementation of a preventative course of action such as: incoming inspection, vendor qualification, process development, quality control improvement, and inspection.